SALES INSTRUCTIONS/FAQs

We take cash / check (ask for ID & put phone# on check) / MC / Visa/AMEX & Discover

We are also willing to discuss no-interest payment plans, with delivery of art upon final payment.

 All exhibition artwork is for sale, price info is on the labels and on the price list.

  

ALL SALES must be entered in SQUARE AND written up on a paper receipt.

Processing of sales takes a few minutes, go slow, read the directions, don’t rush. Ask your customer to have a seat, give them a drink, and invite them to keep browsing while you run the sale.

White copy stays in pad. Yellow to customer. Pink on back of artwork, if possible.

Include  Collector Name and Contact info (phone / email / snail mail) on paper receipt so that we may contact the buyer at the close of the exhibitIon.

Put a red dot on the label of a sold piece.

 

MA Sales tax is .0625 on everything, unless it is to be shipped out of state. If it is being shipped out of state, do not collect sales tax.

CASH sales- change is in cash box (in credenza, door on the left).

CHECKS- put phone number on check, place inside cash box.


SALES FAQ’s

Q.   What is the artwork return policy?

Gallery Sales:  For in-house galley sales, returns are permitted under the following conditions:

  • Notification of return request must be received by email within 3 calendar days of purchase.

  • Work must be returned to the gallery in excellent resale condition with no alterations. Buyer is responsible for any return shipping costs.

  • Proof of initial purchase must be provided. (show original receipt)

  • The Director must approve return.

  • A full refund of the sale price will be refunded to the buyer.

    • If original purchase was a credit card, the card purchase should be refunded via Square.

    • If original purchase was by check: return check to buyer if un-deposited, or take information from buyer to have a reimbursement check issued to them. Email request to the Director for action.

 

1st Dibs Sales:  For online sales of artwork via 1st Dibs returns are permitted under the following conditions:

  • Buyer must notify 1stdibs of return request within 3 calendar days of delivery.

  • Work must be returned to the gallery in excellent resale condition with no alterations. Buyer is responsible for any return shipping costs.

  • The Director must approve return, and notify 1stdibs of receipt of the item.

  • A refund of the full sale price will be processed by 1stdibs for the buyer.

Q.  The buyer requested a significant discount. How to proceed?

Ask for the buyer’s contact info so that you can follow up with them once you have an answer for them. Contact the Director or Co-Director to ask if the offer may be considered. The director will contact the artist to ask if the offered selling price is acceptable and follow up with the buyer.

Q. Does the gallery accept cash for art sales?

Yes, cash is always acceptable.  If you receive large bills ($50 or larger) visually inspect the currency. If you hold it to the light you should be able to see a watermark (usually a face), you should also be able to see a thin security strip that says USA. Also, you should see color shifting ink, raised printing ink, no blurry borders, and tiny red & blue threads in the paper. If you suspect counterfeit bills insist on another form of payment like a credit card.   

Q. Can artwork be removed before the close of the exhibit? Under what circumstances?

Purchased work must stay in the gallery until the close of the exhibit, unless specified. If that could cause the sale to fall through, contact Marie or Tatiana. An exception may be made on the last day of the show, or if the exhibiting artist(s) have work available that can be displayed in place of the sold piece(s). Label info, price list and web descriptions and images of the new works must be updated ASAP.